The Information counter (on the right after the main entrance) and the campsite reception provide a fee-paying left luggage service.
Information counter: CHF 3.- per item and per day.
Campsite reception: CHF 3.- per item.
Exemption from payment
Children under the age of 12 are admitted free to the Festival, provided they are accompanied by an adult. Children from the age of 12: student prices apply. Children under compulsory school leaving age are not admitted to the Festival site after 22:00 in accordance with local laws and police regulations, unless accompanied by a parent or under the supervision of an adult. Moreover, access to the campsite will be refused to young people under the age of 16 who are not accompanied by a parent staying in the campsite.
Situated in the "Entre Deux Mondes", next to the "Info environnement" stall, the stand Esprit Sage-femme "Bar à Bébés" (Midwife Spirit “Baby Bar”) is available to mothers and their young children (0 to 4 years). For example, they will be able to:
- Breast-feed or express their milk in a calm and tranquil setting
- Use the nappy-changing table and receive free nappies/diapers (sizes mini to maxi), as well as organic care products.
- Borrow ESF baby carrier scarves against a deposit or a pushchair.
In addition, the stall includes a protected area in order to provide an emergency obstetrics service, should the need arise.
NB. We would remind you that, in spite of the availability of this service, an open-air festival is not a suitable environment for very young children and would strongly recommend parents not to bring them to the event.
Day nursery "La Luciole" (until 8 years old)
Situated in the shade, away from the crowd, the nursery "La Luciole" offers games and entertainment to children up to 8 years old. Parents can leave their children there for up to three hours, as soon as they are clean. This is a free of charge service! The nursery is open every day until 23:00 (22:00 on Sunday).
Children’s play area "Mielimélo" (6 to 12 years old)
Intended for children aged 6 to 12 years old - and those who have managed to keep their childish spirit - this intergenerational play area is situated in La Ruche, with which it shares a common entrance. Conceived and brought to life by a team of adults and juniors aged 14 to 18, backed up by students from the HETS, Mielimélo offers games, workshops and all sorts of shows. A colourful place where relaxation, encounters and open-mindedness are actively encouraged. Every day from doors open until 22h.
La Plage (12 to 18 years old)
Situated on the upper side of the Festival next to the HES-SO area, "La Plage" (The Beach) is a warm and welcoming area dedicated to teenagers from 12 to 18 years old. They will be welcomed from the opening of the doors until 2:00 in the morning in a pleasant environment with sand, palm trees, deckchairs and a decoration made by a team of young teenagers. Everything is done to create a privileged space, a place to breathe between concerts. This area also offers animations and games. And to quench your thirst without spending too much, a bar offers a number of very affordable non-alcoholic drinks at small prices.
How to pay
Payments in bars, restaurants, and all other stalls are in cash only. Payments with credit cards are only possible in the Paléo Boutiques, at the restaurants and in every bar.
Cash withdraws and change
BCV cash dispensers are available outside (near the "Caisse" - cash desk) and on the Festival site (just after the main entrance, on your right, near the Information counter). Euros are not accepted on the Festival site. Change is possible at the box office, in front of the main entrance.
Paléo offers visitors a free Wi-Fi network. You will be able to access the Wi-Fi for up to 30 minutes.
Recharging your mobile phone
You can recharge your phone at a special recharging counter for free at the Romande Energie stall, located behind La Terrasse. Also, mobile chargers (Powerbanks) are on sale in the Paléo Boutiques. For campers, a charging point is available at the Campsite reception point (CHF 1.- / charge).