Any specific questions? Please contact the Information stall on the right after the main entrance. Our team has the answers to everything from concert schedules to the meaning of life.

  • Luggage Storage

    The Information counter (on the right after the main entrance) and the campsite reception provide a fee-paying luggage storage service. 

    Information counter: CHF 3.- per item and per day (partial withdrawal CHF 2.-). 

    Campsite reception: CHF 3.- per item. 

  • Washable and returnable dishes

    Paléo is introducing a system of washable and returnable dishes in order to considerably reduce the volume of waste and single-use!    

    Multiple return points have been installed on the festival grounds and in the Quartier Libre, in the immediate vicinity of the food stands.   

    It's easy! The dish return points take back your plates, bowls, cups, pitchers and all of your waste!  Cutlery is not returnable.  

    The price of deposits is CHF 2.00 for cups, plates and bowls and CHF 5.00 for pitchers. Your deposits are returned to your bank account via your card (Maestro, V Pay, Postcard, Visa, Mastercard, etc.), via your smartphone (Apple Pay, Google Pay) or a Paléo prepaid card (available in the "Paléo Banks").  

    You can of course bring your own containers to the Festival site!   

    This way, you are helping to make the Festival even more welcoming and sustainable. We thank you already!

  • Young audiences

    Exemption from payment

    Paléo is often a family thing. This is why free admission is offered to children under the age of 12. Children and teenagers between the age of 12 to 18 benefit from the student price. Children under compulsory school leaving age are not admitted to the Festival site after 22:00 in accordance with local laws and police regulations, unless accompanied by a parent or under the supervision of an adult. Moreover, access to the campsite will be refused to young people under the age of 16 who are not accompanied by a parent staying in the campsite.

    Day nursery "La Luciole" (until 8 years old)

    Located on the banks of the river, away from large crowds, the "La Luciole" daycare centre offers free games and entertainment for children up to 8 years old. Parents can leave their children there for up to three hours, as soon as they are clean. On the program: slides, treasure hunt, juggling, boom, crafts and many other activities. Because it's not just adults who leave with sparkles in their eyes!

    Open every day until 22:00.

    La Ruche (family space) 

    A poetic and timeless space, La Ruche offers fun shows and workshops! A place that encourages discovery, encounters, relaxation and open-mindedness, for all ages, to discover with your friends and family! 

    La Plage (12 to 18 years old)

    Sand, parasols, trees and deckchairs, it's hard to believe you're at Paleo! And yet, nestling right next to the HES-SO area is La Plage, a convivial and welcoming space dedicated to teenagers from 12 to 18 years old. Entertainment and games are all on the programme, alongside a bar that features non-alcoholic drinks at low prices. Drink without ruining yourself, that's the winning formula for basking in the sunshine under the coconut trees!

    Open every day until 02:00.

  • Lost and Found

    Have you lost your inflatable guitar, your flag from Valais or your godson? Don't panic! You may find them at the lost and found.

    During the Festival until Sunday 23 July

    • On the day until closing time: at the Information point
    • From the day after, at the Paléo Festival Nyon ticket office (ph. +41 (0) 22 365 10 58)
      Opening hours: 3 p.m. – 2 a.m.
    • For the campsite, at all times, at the Camping Reception (ph. +41 (0) 22 365 10 37)
      Opening hours: 24 hours a day

    Monday 24 July: sorting of objects, no restitution possible.

    From Tuesday 25 July to Friday 28 July at midday

    At the Paléo Festival Nyon office, Route de Saint-Cergue 314
    (ph.    +41 (0) 22 365 11 58 / email:
    Opening hours: 10 am – noon and 2 pm – 5 pm (except for Friday 28 July: closing at noon)

    From Friday 28 July at midday to Friday 4 August

    Service suspended - property transferred to Police NyonRégion for sorting and identification.

    From Tuesday 8 August

    Police NyonRégion, place du Château 10 (ph. +41 (0) 22 799 17 17)
    Normal office hours.

  • Wi-Fi network and recharging mobile phones


    Paléo offers visitors a free Wi-Fi network. You will be able to access the Wi-Fi for up to 30 minutes.

    Recharging your mobile phone

    You can recharge your phone at a special recharging counter for free at the Romande Energie stall, located behind La Terrasse. For campers, a charging point is available at the Campsite reception point.