Celebrate in complete safety! The Festival is a place where tens of thousands of people gather each day. By respecting a few rules of caution, all members of the public can contribute to the success of each evening. Should you encounter any problems, do not hesitate to contact a member of the security staff, (easily recognisable by their jerkins).
Emergency phone number of the Festival's central security office: +41 22 365 11 11
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Infirmary
Two First Aid Stations, one on the Festival site (during its opening hours) and one at the campsite (24h/24) are at your service to deal with any health related issues. The infirmary staff is composed of about a hundred volunteers, all of whom are healthcare professionals. They dispose of appropriate modern healthcare material.
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Maternity area
Located in the passage between the Quartier Latin and the Entre-deux-Monde, the stand Esprit Sage-femme and their "Bar à Bébés" (Midwife Spirit “Baby Bar”) is available to parents and their young children (0 to 4 years). For example, they will be able to:
- Breast-feed or express their milk in a calm and peaceful setting with sterile and disposable equipment at hand. Feeding bottles are refrigerated until 01:00 in the morning.
- Rest in the stand's caravan, which has a protected area and is also equipped for obstetric emergencies.
- Use the nappy-changing table and receive free nappies/diapers (sizes mini to maxi), as well as organic care products.
- Borrow a baby carrier against a deposit or a pushchair.
- Get information on all issues relating to maternity prevention, from sexual health to perinatal care.
NB. We would remind you that, in spite of the availability of this service, an open-air festival is not a suitable environment for very young children and would strongly recommend parents not to bring them to the event.
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Leave them at home
Animals
For health, safety and animal welfare reasons, it is prohibited to bring dogs or any other animals to the Festival site, Quartier Libre, or the campsite.
Weapons
Arms (in the sense of the law), as well as any object that could be considered dangerous in the context of the festival are forbidden within the perimeter of the event.
Drugs
Swiss legislation strictly prohibits the selling, consuming and possession of narcotics, including cannabis. The cantonal drugs squad maintains a presence on the Festival site and on the campsite and prosecutes offenders.
Drones
For safety reasons and in conformity with OFAC norms, which forbid any use of drones above a gathering of people, drones are strictly forbidden above all parts of the Festival site (campsite and car parks included).
Pyrotechnic objects
In order to reduce the risk of accidents and fire, the use of pyrotechnic objects (fireworks, smoke flares…) is forbidden on the Festival site, on the campsite and on the car parks.
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Prevention
The Festival’s prevention policy is based on a global process, which is founded on a strategy of care in the broadest sense. The organisation endeavours to guarantee a visible, attentive and reassuring presence for the public, as well as the capacity to intervene rapidly, effectively and appropriately in the event of any health or safety problem.
Alcohol
The sale of any alcohol to persons under the age of 16 years is prohibited.
Hearing protection
The Festival exerts itself to respect all the norms for the hearing protection of the spectators. The cantonal authorities do check of all the concerts. During some concerts, and depending where you are situated, the sound waves can reach 100 decibels. A prolonged exposure to this power can injure your ear drums. It is suggested to use ear plugs. Ear plugs are available for free at all the Information stands, the Camping reception centre and the Festival's shops.
Hearing protections for children are sold at the Festival’s merchandising shops.
Crowd movement
In case of a sudden crowd movement during a concert, try to move away from the people in the audience who are pushing forward. Pressure in the first few rows of the audience can be very strong. Please don't stand there with small children.
Thefts
To avoid losing or getting personal belongings stolen, either near the concert areas or at the camp site, avoid bringing valuable goods to the Festival.
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Ask for Angela
Respect · Kindness · Tolerance
There is no place for any form of discrimination, harassment, aggression or intimidation at Paléo.
If for any reason you feel unsafe, ask for "Angela" to any member of the Paléo security staff, the medical staff or any bar staff.
Witness or a victim, we've got the support you need.
We're here for you,
The Paléo Team