Celebrate safely! The Festival welcomes tens of thousands of people every day. Courtesy, respect, and patience from everyone will help ensure each evening runs smoothly. If you encounter any problems, don’t hesitate to approach a member of the security team (easily recognisable by their vests). 

Festival Security Centre emergency number: +41 (0) 22 365 11 11

  • Infirmary

    Two first aid stations are available: one on the Festival grounds (during opening hours) and one at the campsite (open 24/7), ready to assist with any health issues on site. The staff includes around a hundred volunteer healthcare professionals and is equipped with modern, suitable medical equipment.

  • Maternity area

    Located in the Entre-deux-Monde area, the Esprit Sage-Femme stand and its “Baby Bar” welcome parents and their young children (aged 0 to 4). Services available include:

    • A private area to breastfeed or pump milk, with single-use sterile equipment provided. Bottles are kept cool until 1:00 am.
    • A restful space in the caravan, which is protected and also equipped for obstetric emergencies.
    • A changing table and free nappies/diapers (from mini to maxi sizes), along with organic care products.
    • Baby carriers available for loan (with deposit), and strollers with a refundable deposit.
    • Information on maternity-related prevention, from sexual health to perinatal care.

    NB: Please note that an open-air festival is not suitable for very young children. We strongly recommend that parents avoid bringing them. 

  • Leave them at home

    Animals 

    Dogs and all other animals are strictly prohibited, including at the campsite and Quartier Libre, for reasons of hygiene, safety, and animal welfare.

    Weapons 

    Weapons (as defined by law) and any object that could be considered dangerous in the context of the Festival are not allowed within the Festival grounds.

    Drugs 

    Swiss law prohibits the sale, possession, and consumption of illegal drugs. The cantonal police are present on the Festival site and at the campsite and will take action against offenders.

    Drones 

    For safety reasons and in line with FOCA regulations prohibiting drone use over gatherings of people, drones are strictly forbidden over all Festival areas, including the campsite and car parks. This applies to all drones and all types of flight permits.

    Pyrotechnic Items 

    To prevent accidents and fire hazards, the use of pyrotechnic objects (rockets, smoke flares, etc.) is not allowed on the Festival site, at the campsite, or in the car parks.

  • Prevention

    The Festival’s prevention policy is part of a broader hospitality strategy. The goal is to ensure a visible, attentive, and caring presence for the public, along with a rapid, effective, and proportionate response in case of health or safety issues.

    Alcohol 

    The sale of any form of alcohol is prohibited to those under 16 years of age.

    Hearing Protection 

    The Festival complies with all current regulations to protect the hearing of its audience. Cantonal authorities carry out sound level checks throughout the concerts. 
    At certain shows, and depending on your location, sound levels can reach up to 100 decibels. Prolonged exposure at this level can cause damage to your eardrums. Earplugs are strongly recommended. 
    You can get them for free at all Information stands, Festival shops, and the Camping Reception. 
    Protective headphones for children are also available for purchase at Festival shops.

    Crowd Movements 

    If a crowd surge occurs during a concert, gradually move away from the group causing it. The pressure near the front of the stage can be very strong, avoid bringing small children there.

    Theft 

    To reduce the risk of loss or theft, both during concerts and at the campsite, avoid bringing valuables to the Festival.  

  • Ask for Angela

    Respect · Kindness · Tolerance  

    There is no place for discrimination, harassment, assault or intimidation at Paléo.


    If you experience or witness anything, speak to a Paléo staff member, go to the first aid station, or ask for “Angela” at any bar.


    Whether you're a witness or a victim, support is available.


    We're here for you. 
     

    The Paléo Team